After-Sales Service Policy (Overseas Customers)
Warranty Coverage Period
Within 1 Year of Purchase
- Repairs due to product defects will be provided free of charge within one year of purchase.
- In cases of customer negligence—such as damage from impact, improper use, or poor maintenance—repair costs will be charged.
- Products must be shipped prepaid to the address below. Shipping fees are not included in the A/S.
Factory address:
Recipient: ASNAC Co., Ltd.
Address: 2F, 276, Hyoyeol-ro, Buk-gu, Busan, Republic of Korea
Telephone: +82-51-634-2929
- After repairs are completed, the product will be returned to the customer. One-way return shipping is covered by us.
After 1 Year of Purchase
- Repairs will be charged as the warranty period has expired.
- Exact repair costs will be informed after inspection.
- Products must be shipped prepaid to the address below. Shipping fees are not included in the A/S.
Factory address:
Recipient: ASNAC Co., Ltd.
Address: 2F, 276, Hyoyeol-ro, Buk-gu, Busan, Republic of Korea
Telephone: +82-51-634-2929
- After repairs are completed, the product will be returned to the customer. One-way return shipping is NOT covered by us. Return shipping cost is the responsibility of the customer.

