After-Sales Service Policy (Overseas Customers)

Warranty Coverage Period

Within 1 Year of Purchase

  • Repairs due to product defects will be provided free of charge within one year of purchase.

  • In cases of customer negligence—such as damage from impact, improper use, or poor maintenance—repair costs will be charged.

  • Products must be shipped prepaid to the address below. Shipping fees are not included in the A/S.

Factory address:

Recipient: ASNAC Co., Ltd.
Address: 2F, 276, Hyoyeol-ro, Buk-gu, Busan, Republic of Korea
Telephone: +82-51-634-2929

  • After repairs are completed, the product will be returned to the customer. One-way return shipping is covered by us.

After 1 Year of Purchase

  • Repairs will be charged as the warranty period has expired.

  • Exact repair costs will be informed after inspection.

  • Products must be shipped prepaid to the address below. Shipping fees are not included in the A/S.

Factory address:

Recipient: ASNAC Co., Ltd.
Address: 2F, 276, Hyoyeol-ro, Buk-gu, Busan, Republic of Korea
Telephone: +82-51-634-2929

  • After repairs are completed, the product will be returned to the customer. One-way return shipping is NOT covered by us. Return shipping cost is the responsibility of the customer.